Bug 3093

Summary: no bounces from several Mailing lists
Product: Infrastructure Reporter: Sérgio Basto <sergio>
Component: Mailing ListsAssignee: Matthias Saou <matthias>
Status: RESOLVED FIXED    
Severity: major CC: kwizart, lxtnow, musuruan, sergio, xavier
Priority: P5    
Version: NA   
Hardware: All   
OS: GNU/Linux   
namespace:

Description Sérgio Basto 2013-12-30 18:39:16 CET
I have a mail server of serjux.com , I don't receive any mails from ( so, not a spam issue): 
 

1 - rpmfusion-commits@lists.rpmfusion.org ( rpmfusion-commits-bounces@lists.rpmfusion.org )

2 - Build Reports From: rpmfusion-pkgs-report@rpmfusion.org 

3 - and sysadmin@lists.rpmfusion.org mailing list with Return-path: <sysadmin-bounces@lists.rpmfusion.org>
Comment 1 Xavier Bachelot 2014-01-03 13:33:11 CET
I believe I have a similar issue. I've not received mail from @rpmfusion.org since Dec 20th or so. I checked my mailing lists subscriptions and my mail address is reported as bouncing. I then re-enabled mail delivery and a couple minutes later bouncing again... The @bachelot.org mail server is otherwise working fine, only rpmfusion.org seems not to like it for unknown reason.
Comment 2 Sérgio Basto 2014-01-04 13:10:46 CET
(In reply to comment #1)
> I then re-enabled mail delivery and a couple
> minutes later bouncing again... The @bachelot.org mail server is otherwise
> working fine, only rpmfusion.org seems not to like it for unknown reason.

Hi, after re-enable mail delivery , mailmans are working ? or not ?
Comment 3 Sérgio Basto 2014-01-04 13:23:50 CET
I also does receive mails from this bugzilla .
and from devel mailing list .
Comment 4 Xavier Bachelot 2014-01-07 12:21:50 CET
(In reply to comment #2)
> (In reply to comment #1)
> > I then re-enabled mail delivery and a couple
> > minutes later bouncing again... The @bachelot.org mail server is otherwise
> > working fine, only rpmfusion.org seems not to like it for unknown reason.
> 
> Hi, after re-enable mail delivery , mailmans are working ? or not ?

No, it's not working, the bounce score is bumped again as soon as I should have received a mail. I don't have any trace in my mail server's log.

(In reply to comment #3)
> I also does receive mails from this bugzilla .
> and from devel mailing list .

Same here, no mails from @rpmfusion at all. Perhaps a routing issue ?

I am available to help debug the problem (UTC+1 timezone).
Comment 5 Andrea Musuruane 2014-01-08 09:29:14 CET
I have the same issues. CC'ing this bug.
Comment 6 Matthias Saou 2014-01-08 11:47:13 CET
Very weird. I haven't changed anything recently, and after a quick look, the only problem I saw on the MailMan server is that its IPv6 default gateway was gone (and a simple 'service network restart' made it re-appear...).

Right now, emails seem to be sent properly for your addresses ('foo' added just in case) :

Jan  8 11:30:40 se01 postfix/smtp[27258]: C01415FA50: to=<xavier@foobachelot.org>, relay=mail.bachelot.org[88.187.238.16]:25, delay=7.9, delays=1/0/0.22/6.6, dsn=2.0.0, status=sent (250 2.0.0 s08AUX2V009292 Message accepted for delivery)

Jan  8 11:31:39 se01 postfix/smtp[27286]: D7A615FA66: to=<sergio@fooserjux.com>, relay=serjux.com[188.81.185.180]:25, delay=67, delays=1.1/0.03/63/3, dsn=2.0.0, status=sent (250 ok 1389177099 qp 23396)

That was an email from rpmfusion-developers 15 minutes ago. Can you please tell me if things are working again or not?
Comment 7 Matthias Saou 2014-01-08 11:57:44 CET
OK, so the bounces seen by MailMan and leading to addresses being disabled do seem to be related to the IPv6 issue. Example :

<lxtnowfoo@gmail.com>: delivery temporarily suspended: connect to
    alt2.gmail-smtp-in.l.google.com[2a00:1450:4008:c01::1b]:25: Network is
    unreachable

The weird thing is that serjux.com and mail.bachelot.org don't seem to have any IPv6 records, so that wasn't (isn't?) the problem with them.
Comment 8 Andrea Musuruane 2014-01-08 12:01:21 CET
(In reply to comment #6)
> That was an email from rpmfusion-developers 15 minutes ago. Can you please tell
> me if things are working again or not?

I got 2 mails in the devel ML (packag build reports) and I also got the BZ notification.
Comment 9 Xavier Bachelot 2014-01-08 12:03:39 CET
Yes, things are working again. It was not just Sergio and me, all mails were not going out. From what I've read in #rpmfusion-admin, mx1.rpmfusion.org was considered as spam by the ISP relay, but I'm not sure of the details. Xavier Lamien fixed it yesterday evening. However, from what I understand, most mailing lists recipients should have mail delivery disabled because the mails were bouncing so it might need to be mass re-enabled (see https://lists.rpmfusion.org/pipermail/rpmfusion-developers/2014-January/016283.html).

Thanks for looking into this.
Comment 10 Matthias Saou 2014-01-08 13:43:13 CET
Perfect, thanks!

I've re-enabled all of the addresses that had been disabled because of bounces, for all lists (though it seems only the commits and developers lists were affected, not the users).

This script got the work done :
http://www.msapiro.net/scripts/reset_bounce.py
Comment 11 Sérgio Basto 2014-01-08 18:23:42 CET
(In reply to comment #10)
> Perfect, thanks!
> 
> I've re-enabled all of the addresses that had been disabled because of bounces,
> for all lists (though it seems only the commits and developers lists were
> affected, not the users).
> 
> This script got the work done :
> http://www.msapiro.net/scripts/reset_bounce.py

cool thanks,