Bug 4759

Summary:	Hyperkitty do not show all email replies
Product:	Infrastructure	Reporter:	Zamir SUN <sztsian>
Component:	Mailing Lists	Assignee:	Nicolas Chauvet <kwizart>
Status:	NEW ---
Severity:	enhancement	CC:	dominik, hugh, johnpilk222, lxtnow, matthias
Priority:	P1
Version:	NA
Hardware:	x86_64
OS:	GNU/Linux
namespace:

Description Zamir SUN 2018-01-12 14:56:31 CET

I sent a self-introduction to the list before. I believe I received Nicolas Chauvet's reply (yes, this bug's default-assignee) but I did not see it in the web. However his avatar is shown on the page.
https://lists.rpmfusion.org/archives/list/rpmfusion-developers@lists.rpmfusion.org/thread/L6BI4NL5IGYLGZFOU2SASMJ7JTOPNGOP/?sort=date

This also happens for my reply on the following thread. My avatar is shown up but the reply content is not.
https://lists.rpmfusion.org/archives/list/rpmfusion-developers@lists.rpmfusion.org/thread/KB3SF275I3AHZ2MRQ2VWDB5GFR2SEQA4/

A little side-note is that, I changed my subscription address from gmail to my @fedoraproject.org address. But I believe this is not the case.

Comment 1 D. Hugh Redelmeier 2018-02-21 22:44:53 CET

I too experience this.
This display clearly indicates that there are replies.  It even offers to order them different ways.  But it does not show them.

Comment 2 Nicolas Chauvet 2018-12-17 13:35:30 CET

FYI, I've tried to have a quick look on this issue today
Tried to restart some services and reindex things.

I hope this might not be reproducible with newer message (there is a hyperkitty/mailman3 update in-between).


Please post few recent cases if it still reproducible.

Comment 3 John Pilkington 2019-02-27 19:37:18 CET

This is still a problem.

https://lists.rpmfusion.org/archives/list/rpmfusion-users@lists.rpmfusion.org/thread/7FAT6JVQXA4N766ZQGDSQJHCRFGHEHX7/?sort=thread

Only the initial post is shown here.  The thread does not appear at all in the archive view, and subsequent posts seem to be accessible only in an unzipped download.

Comment 4 Nicolas Chauvet 2020-06-15 18:28:13 CEST

I hope some issue will be fixed once this effort lands in fedora:
https://pagure.io/fedora-infrastructure/issue/8455

Comment 5 Dominik 'Rathann' Mierzejewski 2022-04-12 09:30:27 CEST

The issue is worse now, no messages are being archived since at least December 2021, which shows only one message in rpmfusion-developers:
https://lists.rpmfusion.org/archives/list/rpmfusion-users@lists.rpmfusion.org/2021/12/

The following months, including April, are empty in the archive.

Comment 6 Nicolas Chauvet 2022-04-12 10:16:31 CEST

The goal is to migrate to el9 based hyperkitty setup (after fedora would have done the job) as our initial el7 setup is broken beyound repair wrt this issue.

Comment 7 Dominik 'Rathann' Mierzejewski 2022-04-12 12:15:54 CEST

Sorry to hear it's broken so much. Thanks for the info.